dimanche 24 février 2013
Direct Booking
Best means to optimize direct bookings
Use OTAs only to have new customers and then
offering them loyalty programs, offers/package through direct bookings on our
official website. Our strategy will be mainly based on communicating on social
media and on our hotel's website and thus avoid loosing money with OTAs
services.
Here are the best means to increase direct bookings for independent hotels:
Here are the best means to increase direct bookings for independent hotels:
- To make sure that our referencing on researchers (Google) is efficient so that our hotel appears first
- To improve our website so that it becomes more interactive and attractive (design, clear and simple to use, especially for bookings)
- To encourage customers to post comments, pictures, videos on our websites and to answer to the negative comments with positive solutions (transparency): guests' involvement and participation
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